FREQUENTLY ASKED QUESTIONS

Shipping Policy

What is your shipping policy?

All in the orders in the U.S. will be processed in 1-7 business days, and shipped via USPS First Class Mail (3 Business Days). That’s a 10 business day total. Orders with free shipping do not include tracking.

DOMESTIC

We ship all U.S. orders via First Class shipping for the best price, because we hate waiting for packages too! The First Class shipping guarantees a minimal wait, and complete tracking, so you know exactly when to sit at your window and wait for your brand new shirts!

INTERNATIONAL

International orders are also shipped via USPS. They give us an estimate of a 10-14 day delivery. We ship every where in the world with an address! 

Sizing

Most Tees

Below is a chart for the garment all of our shirts are printed on, Tultex 0202, unless otherwise noted. They do shrink a bit if dried, and the tag tears off for your convenience!

 

Oversized Jerseys

Below is a chart for the garment all of our Oversized Jerseys are printed on, J America Game Day Oversized Jersey 8229, unless otherwise noted.
screen-shot-2016-12-02-at-2-15-51-pm

Varsity Jackets

Below is the size chart for our hand-made varsity jackets.

The Lost Bros Varsity Jacket's Size Charts For Adults and Childrens.xlsx


Hoodies

Below is a chart for the garment all of our sweaters are printed on, Gildan, unless otherwise noted.
gildansweatshirtsizechart
 

Athleisure

BELLA CANVAS LEGGINGS

NEXT LEVEL RACERBACK TANK
Orders, Exchanges, and Returns

I have received the wrong size/item, or a defective product.

Please write us an e-mail via our contact page so we can resolve the issue! All damaged/incorrect order cases must be started within the two weeks of package arrival.

Exchanges and Returns

Unfortunately, we do not offer exchanges or returns. We cannot cancel or change orders once they are submitted. Please make sure to use our sizing charts for reference when ordering. 

Mailing Address

Authorized returns due to an incorrect or damaged product should be returned to the address below:

The Lost Bro.’s
13506 Summerport Village Parkway
Suite 1016
Windermere, FL 34786

When will my favorite shirt be restocked?

We try to keep our store fully stocked at all times, however sometimes things sell out, or we remove old items to make way for new ideas!

When you see a shirt thats sold out on our site, you have the option to sign up for an e-mail alert when the inventory is restocked.


Another way to keep up with store restocks is to join our mailing list below!



I have a question. How do I contact you?

Please visit our Contact page to send us an email. For questions about an order, please include your order number so that we may look up your order.

You may also email us directly at hello@lostbrostradingco.com or message us on our social media platforms.