What is your shipping policy?

All in the orders in the U.S. will be processed in 1-7 business days, and shipped via USPS First Class Mail (3 Business Days). That’s a 10 business day total. Orders with free shipping do not include tracking.

NOTE: Shipping times may be slightly longer than normal due to delays related to COVID-19 and the holidays. We appreciate your patience and understanding during this time.

DOMESTIC

We ship all U.S. orders via First Class shipping for the best price, because we hate waiting for packages too! The First Class shipping guarantees a minimal wait, and complete tracking, so you know exactly when to sit at your window and wait for your brand new shirts!

INTERNATIONAL

International orders are also shipped via USPS. They give us an estimate of a 10-14 day delivery. We ship every where in the world with an address!

I have received the wrong size/item, or a defective product.

Please write us an e-mail via ourcontact page so we can resolve the issue! All damaged/incorrect order cases must be started within seven (7) days of package arrival.

Exchanges and Returns

We do not offer returns or refunds. However, we understand that things happen, and products can arrive damaged or might not fit the way you would like. In the event a product is damaged or doesn't fit properly, please notify us within seven (7) days of the package delivery. We will work with you on a case by case basis to exchange the product. We encourage you to use our sizing charts for reference when ordering, and are unable to process any exchange request submitted more than seven days after package delivery.

All Kids, Toddler, and Youth items are printed to order, and as such, Kids, Toddler, and Youth products are FINAL SALE. They cannot be exchanged or returned.

All exchange requests should be submitted via our contact page.

Mailing Address

Authorized exchanges due to an incorrect, damaged, or misfitting product should be returned to the address below:

The Lost Bro.’s
13506 Summerport Village Parkway
Suite 1016
Windermere, FL 34786

We try to keep our store fully stocked at all times, however sometimes things sell out, or we remove old items to make way for new ideas!

When you see a shirt thats sold out on our site, you have the option to sign up for an e-mail alert when the inventory is restocked.

Another way to keep up with store restocks is to join our mailing list below!

Please visit ourContact page to send us an email. For questions about an order, please include your order number so that we may look up your order.

You may also email us directly athello@lostbrostradingco.com or message us on our social media platforms.

Most Tees

Below is a chart for the garments most of our tees are printed on. The left is a regular ringspun cotton shirt, and the right is a triblend cotton shirt, or our "Summer Ready" styles. These are softer, a little more breathable, and cut a little tighter than our regular cotton. You may want to size up when ordering these!

Oversized Jerseys

Below is a chart for the garment all of our Oversized Jerseys are printed on, J America Game Day Oversized Jersey 8229, unless otherwise noted.

Varsity Jackets

Below is the size chart for our hand-made varsity jackets.

Hoodies

Below is a chart for the garment all of our sweaters are printed on, Gildan, unless otherwise noted.