RETURNS, REFUNDS, & EXCHANGES POLICY

 

Exchanges and Returns

Unfortunately, we do not offer exchanges or returns. We cannot cancel or change orders once they are submitted. Please make sure to use our sizing charts for reference when ordering to ensure you receive the right size.

Incorrect or Damaged Product

Please notify us as soon as possible via the form on our contact page so we can resolve the issue as quickly as possible. All damaged and incorrect order cases must be started within two weeks of package arrival. 

Mailing Address

Authorized returns due to an incorrect or damaged product should be returned to the address below:

The Lost Bro.’s
13506 Summerport Village Parkway
Suite 1016
Windermere, FL 34786

Please only mail an item after you have received a return authorization from our team via email.

Questions

Please contact us via the form on our contact page or email us at hello@lostbrostradingco.com.